Support and legitimate requests
This page is for support, questions, issue reports, and legitimate requests related to Junk Mailer. The fastest path is email. If you are writing in about a product issue, include clear details so the problem can be understood quickly.
The cleaner your message is, the easier it is to help. If you are reporting a problem, think of it like this: what happened, where it happened, and what you were using when it happened.
Use this for normal questions, site issues, rewards problems, receipt flow questions, MEGA confusion, or anything that seems off in the normal Junk Mailer experience.
If you want fast help, include the basics in the first message instead of sending a one-line email. That saves time and makes the issue easier to understand.
This section is for cases where you believe the service was used outside its intended flow. The fastest way to stop newsletters from a specific publisher is usually still the unsubscribe link inside the email itself.
If you believe an email address was used without proper authorization, send a clear report using the support email and label it appropriately.
Junk Mailer does not control third-party publisher mailing lists. That means the unsubscribe process is usually handled by the publisher, not by Junk Mailer itself.
This is the simplest possible version of how support and safety should be understood.